I had a short presentation as a part of the at the panel New Modes of Information Behavior Emerging From the Social Web organised at this year’s ASIS&T Annual Meeting in Vancouver.
The presentation was about the premises of Information Service 2.0 and referred to an ongoing study on unfound information as a basis for developing future informations services. The takeaway message of the presentation was there is a clear need to focus on a premisory level on that what users can find useful instead of what information service providers have to offer. It is not a question of providing something better or more advanced per se, but rather something different that does not exist or is difficult to find.
More about the panel at library2pointoh.fi. The slides of the presentation can be found on this website